Your Agreement with Prestige Travel, Inc.
Utilizing any portion of the services indicated on your travel itinerary/invoice signifies agreement with conditions set forth.
I have verified that the names, date of travel, and city pairs are correct. If I find an error and do not notify Prestige Travel, Inc. within 1 business day of booking this reservation or if the documents are part of an exchange transaction (has a credit/voucher applied ) and I do not notify Prestige Travel, Inc. by midnight same day, I accept full responsibility for any change fees, or increases in fares as a result of the incorrect information.
RECONFIRMATION: Domestic: Prestige Travel, Inc. recommends that you reconfirm all flights prior to departure. International: We recommend that you reconfirm your flights at least 72 hours prior to departure and provide a local contact to the carrier in the event of any last-minute schedule adjustments.
CHECK IN REQUIREMENTS: Domestic 2 hours. International 3 hours. Note: check in later than these times could result in denied boarding. Times may vary. You are responsible to allow adequate time for TSA security, domestic and international customs and airline gate agents.
OVERBOOKING: Airline flights may be overbooked. A person denied boarding on a flight may be entitled to compensatory payment. The rules for denied boarding are available at airline ticket counters.
PRICE INCREASES: Travel arrangements involving airline and cruise components are subject to supplemental price increases that may be imposed by the Supplier and/or government entity after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms. By signing below, you are consenting to those terms and conditions.
FEES AND PRICE REDUCTIONS: Prestige may charge an upfront non-refundable service fee for planning services covering all land arrangements, which may include hotels, car rentals, transfers, and coordinated travel documents. All of our fees are non-refundable. In addition, if airline tickets are purchased outside a package, then a ticketing fee may apply, which will be disclosed to you at the time of the transaction. If your travel arrangements are cancelled or postponed by a travel supplier due to events or occurrences including, but not limited to, equipment failures, weather, natural disasters, pandemic, governmental or civil disruptions, or any other reason, Prestige will try to assist you with refunds or alternate arrangements, to which a non-refundable will apply and will be disclosed at the time of the transaction. If a Supplier drops reduces the price of a trip after booking, Prestige will try to assist you with rebooking if Supplier policies permit, and a fee may apply. Prestige is unable to guarantee any refunds or successful rebooking.
INSURANCE: For your protection, Prestige strongly recommends that you purchase trip cancellation and travel accident insurance. However, no representation or description of the insurance made by our staff constitutes a binding assurance or promise about the insurance. Prestige also strongly recommends that you use a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased. However, if Prestige is the credit card merchant, our role is to facilitate the sale, collect funds on your behalf, and remit those funds to the Suppliers. If the Suppliers do not provide the services, your only recourse would be against the Suppliers, and you agree not to initiate a chargeback against Prestige.
CHANGES OR CANCELLATIONS: To change or cancel your flight itinerary, call this travel agency or the airline you are scheduled to travel on. Most unused tickets have various restrictions and may be subject to penalties or fees for changes or cancellations. Be sure you understand these restrictions. If you change your plans enroute, ask the airline to apply the value of your unused ticket toward the purchase of a new ticket. If a refund is due, obtain a receipt from the airline. Failure to cancel flight reservations prior to departure may cause forfeiture of entire flight value. If you are holding guaranteed car or hotel reservations that you need to cancel, notify the hotel as soon as possible to avoid mandatory payment. Most hotels require cancellation 48 hours or more before arrival.
INTERNATIONAL TRAVEL AND FOREIGN ENTRY RULES: Air travel outside of the USA requires a valid passport. Furthermore, your foreign destination or transit points may require a visa. You assume full and complete responsibility for researching and verifying any and all passport, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, weather, and labor or civil unrest at such destination(s). You hereby release Prestige from all claims arising out of any problem(s) covered in this paragraph. Please consult your travel advisor with any questions.
CHECKED BAGGAGE: Checked Baggage policies vary by airline, frequent flyer status, booking class, bag size and weight. Fees may apply if you plan to check a bag or if you plan to carry sports equipment or an odd shaped item or if your baggage exceeds airline weight limits. Check with your travel advisor or the airline directly for their checked baggage policy.
See this link for current information; http://www.tripcharges.com/baggagefees.asp
HEALTH AND OTHER HAZARDS: You agree that it is your personal decision to travel, and you are doing so with full knowledge of current travel recommendations and travel restrictions with regards to the risks of COVID-19. We assume no responsibility for and shall not be liable for unsafe conditions or health hazards including pandemics or other illnesses. We have no special knowledge of dangers during travel or at destinations. For information related to such dangers, we recommend visiting the United States State Department travel website at www.travel.state.gov, click on "Find International travel Information” then click on "Country Information", and fill in the name of the destination country. For medical and health information, we recommend going to the Centers for Disease Control website at www.cdc.gov/travel, then click on “Destinations” and scroll to the name of the destination country.
VACCINATION REQUIREMENTS AND OTHER RULES: We have no responsibility for COVID-19-related requirements that travel suppliers and governments may impose from time to time, such as required vaccinations, health affidavit forms, COVID-19 screenings prior to departure or upon arrival, face coverings, or quarantines. For the latest COVID-19 government travel regulations, we recommend going to IATA’s website at https://www.iatatravelcentre.com/international-travel-document-news/1580226297.htm. For the latest travel supplier requirements, check the website of each supplier, and keep checking because these rules are constantly changing, and we are not responsible for those changes.
METHOD OF PAYMENT: We strongly recommend that you use a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased. However, if Prestige is the credit card merchant, our role is to facilitate the sale, collect funds on your behalf, and remit those funds to the Suppliers. If the Suppliers do not provide the services, your only recourse would be against the Suppliers, and you agree not to initiate a chargeback against us.
RESPONSIBILITY: Prestige Travel, Inc., d/b/a Prestige Travel Leaders (Prestige) acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary (“Suppliers” or “Supplier”). Prestige is not responsible for acts or omissions of the Suppliers or their failure to provide services or adhere to their own schedules, failure to provide refunds, financial default, or failure to honor future trip credits. Prestige has no special knowledge regarding the financial condition of Suppliers and no liability for recommending a trip credit in lieu of a refund.
Prestige assumes no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by any wrongful or negligent acts or omissions on the part of any other party not under Prestige’s control or any acts of God, acts of government, unsafe conditions, terrorism, health hazards including pandemics, illness, weather hazards, or the suitability for a disabled person of any portion of any trip; and any Supplier price drop after your travel arrangements have been confirmed, paid in full, or ticketed. You hereby release Prestige from all claims arising out of any problem covered in this paragraph.
Travel arrangements involving airline and cruise components are subject to supplemental price increases that may be imposed by the Supplier and/or government after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms.
Prestige has no special knowledge regarding the financial condition of the Suppliers, unsafe conditions during travel or at destinations, health hazards, weather hazards, or climate extremes at locations to which you may travel. For information concerning such dangers, we recommend contacting the Travel Warnings Section of the U.S. State Department at (202) 647-5225 or http://www.travel.state.gov/, click on "Find International travel Information” then click on "Country Information", and fill in the name of the destination country. For medical information and health information, Prestige recommends contacting the Centers for Disease Control at (877) FYI-TRIP or http://www.cdc.gov/travel and click on “Destinations”. You assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s). You hereby release Prestige from all claims arising out of any problem covered in this paragraph. You agree that the courts in Hamilton County, Ohio will be the exclusive jurisdiction for all claims brought by you or Prestige, and you hereby submit to the personal jurisdiction of those courts.
PLANNING FEE: Prestige may charge an upfront non-refundable service fee for planning services covering all land arrangements, which may include hotels, car rentals, transfers, and coordinated travel documents. In addition, if airline tickets are purchased outside a package, then a ticketing fee may apply, but Prestige will first discuss it with you. If your travel arrangements are cancelled or postponed by a travel Supplier due to a pandemic or any other reason, we will try to assist you with refunds or alternate arrangements, and a fee may apply, but we will discuss it with you first. If a Supplier reduces the price of a trip after booking, Prestige will try to assist you with rebooking if the Supplier allows it, and a fee may apply. Prestige does not guarantee any refunds or successful rebooking.
Cash accounts not paid within 10 days of the date of the invoice are subject to a 1.5% monthly finance charge.
By using any part of the services in your itinerary/invoice, you are consenting to these terms and conditions.
CLAIMS DEADLINE AND EXCLUSIVE JURISDICTION: You agree to present any claims against us within 30 (thirty) days after your trip ends and to file suit within one year of the incident, and you acknowledge that this expressly limits the applicable statute of limitations to one year This Agreement is govemed by the laws of, and disputes shall be venued in, the State of Ohio, without reference to the choice of law doctrine of such state. The parties agree that any and all disputes, claims or controversies arising out of or related to this Agreement, brought by you or Prestige, shall be the exclusive jurisdiction of the courts of Hamilton County, State of Ohio and you hereby submit to the personal jurisdiction of those courts.